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Select Update & Security and choose Windows Security.

Whitelisting the email tool also fixes the issue for many users. If your server settings are fine, it’s probably the case that your firewall or antivirus doesn’t trust the Thunderbird version or any new updates.

Whitelist Thunderbird in Your Antivirus Software Make sure you’re using the 587 port, “None” in connection security, and “Normal” password.

Click “Outgoing server” in the left-hand tab.

Go to Account Settings like in the previous step.

Make sure you’re using the 993 port, SSL/TLS connection security, and “Normal” password. It could be an issue with the server settings, your antivirus program, or your internet service provider. Thunderbird might stop sending or receiving messages for several reasons. You’re Unable to Send or Receive Messages If modifying the settings does not solve the issue, you can also choose a different email provider that will offer a more secure connection.

Change the authentication method to “Normal password.”Īfter changing the settings, save them and re-launch Thunderbird.

Change the security connection to SSL/TLS.

In the warning, you’ll see the Change Settings button. This issue can leave the server communications more vulnerable to hacking attempts. You may get a warning regarding the server not supporting encryption due to some security issues.

Use the user’s full email address as a User Name.Set the Connection Security to TLS/SSL.Make sure Port is 993 for IMAP or 995 for POP.Have the domain name (e.g., ) after the server name, which is Mail.

To make sure you have the correct server settings, take the following details into account. Select Server Settings in the left-hand tab.Under Options click on Account Settings.Click on the email account that experiences issues.

If your password is correct or you set a new one and problems persist, go to Thunderbird and launch the Server Settings. You can reset your password by clicking the “Forgot email?” message.If you’ve input an older password, Google will prompt you to reset it.Type your email address and then your password.For example, if you have a Gmail account: Check Passwordįirst, check if you’re using the correct password by logging into your account via the webmail interface. You can quickly fix the problem as follows. While setting up the email account, some users may face operational issues like Thunderbird not connecting to the server. Let’s take six common Thunderbird email problems and their solutions into consideration. Thunderbird Troubleshooting: Common Thunderbird Email Problemsĭespite the simple and highly efficient nature of Thunderbird, users may occasionally face a few performance issues and errors. Some common problems and their solutions have been listed for user convenience below. But other common issues on the client side are relatively easy to fix. Note that app-wide errors need developers for a proper solution. The instability has led to various problems in the application usage and error fixes.

With all the uncertainty coupled with performance issues, the app’s development has been unstable. Although the share increased from 0.1 percent in the second quarter of 2018, Thunderbird fell behind Apple Mail (7.9 percent) and Outlook (9.2 percent). But Mozilla brought back support for Thunderbird in 2017.Īs per the Litmus Email Analytics data, the email client only captured 0.5 percent of the opened email across various devices for the first quarter of 2019. With uncertain times since 2012, Mozilla dropped the email app and uncoupled it from its Firefox service back in 2015. Multiple resources are still being hosted by Mozilla.Īlthough Thunderbird acquired its subsidiary in 2020, the application has had shaky prospects for many years.

Since its inception, Thunderbird has been managed by Mozilla Messaging and the Mozilla Corporation. Thunderbird is an easy-to-use and local email application available in-browser and on Mac, Windows, and Linux systems.

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